Sonder Operations Hospitality Agent – general labor
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With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained – customized to reflect the vibe of its neighborhood. Whether your stay is two days, two months or two years, in a studio or a six-bedroom, Sonder ensures a unique, yet consistent experience. And with 24/7 on-demand service, crisp linens, and over 200 other quality standards, we’re taking stay further for guests all around the world.
Sonder started a little over four years ago, and now has thousands of spaces in cities across the globe.
Our Hospitality Agents are the face of Sonder and our eyes and ears on the ground throughout the city. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day. Just imagine, you may be checking in a guest one minute and then dashing to deliver extra towels the next. If you’re ready for a fast-paced environment with constantly shifting responsibilities and challenges, we’d love to hear from you!
AT SONDER YOU WILL:
*Meet and greet guests when they check-in, ensuring they have an amazing first experience
*Take care of day-to-day hospitality tasks, such as bringing extra items to guests during their stay and managing in-unit needs that range from troubleshooting systems and appliances, quick housekeeping fixes, and overseeing contractor appointments
*Learn about the pillars of hospitality
*Learn about warehouse management and supply chain management where you will assist with warehouse duties such as preparing housekeeping kits, processing linens, and cleaning
*Work closely with our hospitality operations team and conduct quality control inspections inside our units
*Assist with photoshoots and on-boarding new units to be guest ready
WHAT WE LOOK FOR:
*2+ years experience working in hospitality or customer service
*You are a professional who is organized, hard working, and detail-oriented who is not afraid to roll up your sleeves and do everything you can to make sure our guests have a great stay
*A self-starter with a positive attitude, who has the ability to work effectively both in a team environment as well as independently
*Comfortable working in a startup environment while always maintaining a smile on your face
*Strong organizational and communication skills
*Flexbile schedule required; evening and weekend hours will be required
*Handy skills (fixing broken furniture, hanging up curtains, doing minor fixes) a plus!
**To apply: https://jobs.lever.co/sonder/b4ca18a9-d25c-41eb-ad19-7e679599fa7a/apply
Salary: $13.00 to $15.00 /hour
