Offre : Sonder Hospitality Agent – general labor

At Sonder we’re reimagining travel, hospitality, and how cities are experienced by building the world’s first deconstructed hotel. We started a little over 4 years ago and are now active in 20 markets across North America and Europe.

What’s a Deconstructed Hotel?

It’s an answer to a lot of questions we’ve been asking. Like what would happen if we took the hotel on a little field trip? What if we unbundled it and brought its rooms to the kinds of neighborhoods we ourselves would want to live in? What if we stretched and reconfigured those rooms to include a dining area and a living space, and perhaps an extra bedroom or two for the kids? What if the design was modern and exciting, and the only thing cookie-cutter was…nothing. A place like that would help create a travel experience built to take guests further. To bring them home better. And that’s a place we’d like to stay. And a philosophy we’ve built our company around.

Our Hospitality agents are the face of Sonder and our eyes and ears on the ground throughout the city. We’re looking for a customer-focused and multi-skilled individual who can take on basic home repair, furniture building, and installation of wall mounts, appliances, fixtures, and more. If you’re ready for a fast-paced environment with constantly shifting responsibilities and challenges, we’d love to hear from you!

Please note: this role is $12-$14 per hour.

AT SONDER YOU WILL:
Execute maintenance, repairs and troubleshooting on any and all apartment issues
Help furnish, build and onboard new Sonder locations, bringing them from empty to guest-ready in just a few days
Complete apartment quality control inspections
Be the face of the company, interacting directly with guests to provide a truly unique experience
Provide administrative support through utilities setup, data entry, coordinating and receiving orders
Ensure guests have an excellent stay taking care of any tasks they might need.
Think bringing extra olive oil, helping guests with cable/WiFi, replacing light bulbs, and plunging toilets

WHAT WE LOOK FOR:
Handy! Can use a drill, fixing a plumbing issue, or touch up some paint
Expert at assembling or fixing furniture!
An unrelenting focus on quality
Excellent organization and time-management skills
Motivated and sees opportunities to improve processes
Extensive attention to detail (we want to catch issues before guests do!)
High energy and always ready do everything you can to make sure our guests have a great stay
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.