Onboarding Hospitality Agent – Furnish and Set up New Sonder Locations
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WHO SONDER IS:
When you travel with Sonder, you get an authentic local experience plus the comforts of hotel hospitality. Sonders are located in one-of-a-kind, explorable neighborhoods, and each home is equipped with a Neighborhood Guide full of local wisdom about the best places to eat, drink, shop, and relax in the area. Though Sonders come in all shapes and sizes, inside each one you’ll find the same consistent standard of quality: crisp linens, professional cleaning, high-speed Wi-Fi, and 24/7 concierge service. It’s travel made tranquil.
Our hospitality agents are the face of Sonder and our eyes and ears on the ground throughout the city. This is one of the most versatile roles at the company and perfect for anyone who hates the idea of sitting at a desk all day.
If you’re ready for a fast-paced start-up environment with constantly shifting responsibilities and challenges, we’d love to hear from you!
AT SONDER YOU WILL:
Help furnish and onboard new Sonder locations, bringing them from empty to guest-ready in just a few days.
Perform walkthroughs of new units and create floor plans for future designs
Fix basic TV and WiFi issues, replace light bulbs, plunge toilets, troubleshoot systems and appliances, and oversee contractor appointments.
Do quality control inspections
Provide administrative support through utilities setup, data entry, coordinating and receiving orders
Process online purchase orders and make the local runs for supplies and last minute items
Track purchases on our procurement system
Stage and ready our units for photo shoots
Asset management – help us keep track and maintain accurate inventory of all items in our units
On occasion, take care of day-to-day hospitality tasks, such as meeting our guests for check-ins and bring extra items to guests during their stay
EXPERIENCE AND SKILLS:
You’re organized, hard working, detail oriented, energetic, and not afraid to roll up your sleeves and do everything you can to make sure our units are set up for our guests to have a great stay.
You have a great attitude
Have a great eye for design, previous experience in interior design is a plus
Administrative experience
You’re a fantastic troubleshooter and problem solver (you regularly youtube « how to » videos before asking someone else)
Have a smartphone
Are comfortable on Google Suites – Google Drive, Sheets, Docs, etc.
Handy! Comfortable with a drill, hanging art, or other basic tasks
Can assemble furniture
A perfectionist, obsessing over all the details
Required: driver’s license
Availability must be flexible
