Administrative Assistant for Financial Planner
QR Code Link to This Post
KEY ACCOUNTABILITIES
Ensure a high level of non-trade client service by:
* Acting as receptionist by answering phones and greeting clients
* Arranging client meetings including venues, preparing printed materials and handling schedule changes
* Assisting with Advisor seminars by booking venues, scheduling guests, greeting clients, arranging for refreshments etc.
* Following up on client meetings and entering notes in contact management system
* Processing client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
* Responding to client inquiries and issues in a timely, responsive manner and escalating to Advisor when appropriate
Provide administrative support by:
* Processing client account documentation
* Assisting in writing and processing clients’/prospects letters and proposals
* Ordering marketing materials
* Maintaining client files and information on the appropriate systems
* Opening new accounts and processing new account documentation
* Processing account transfer documentation and follow up to ensure receipt
* Following up on outstanding documentation for restricted accounts
* Ensuring all client interaction is accurately documented
* Ensuring adherence of all regulatory rules as it relates to client accounts and related documentation
* Following up with clients on missing documentation required as per the industry regulatory requirements
QUALIFICATIONS
* Excellent written and verbal communication skills
* Strong organizational skills
* Ability to take initiative and work independently
* Ability to meet deadlines
* Knowledge of Microsoft systems; Word, Excel, Powerpoint
Hours are somewhat flexible
Please email CV along with inquiry.
